We aim to explain to you how we collect, the purpose of collecting, for how long we store and use your personal information and how we protect it. You can also find your rights as for accessing your data.
We collect information from customers during the process of reservation and rental transactions, such as name, surname, address, email address, phone number, geographic position only “on a need to know” basis. We do not obtain information from a different source.
The provision of personal data is a statutory and contractual requirement. Failure to provide such data may result to services not suitable for you.
Your data is kept in our hard disk in the headquarters of our company CITYCAR Rent a Car. It is protected by code and access is permitted only to the controller ALATZOGLOU GEORGIOS. We take all the necessary actions to protect personal data breach and unlawful disclosure, and we will immediately inform you of the breach - should such happens - and of the measures taken.
We use “cookies” in your computer or mobile device to collect statistical information about your use of our website, subject to your instructions. Cookies are small text files which let you navigate between pages efficiently, remember your preferences, help us understand how this website is performing and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you.
Information you provide will be used to provide you with the services you request. We will use the contact information you provide in case it is needed to communicate with you to provide these services. We also use your contact details to send you information about our products and services and offers unless you instruct us not to. We use personal information for our own analytical purposes and to enable us to help our customers by improving our services and websites function. We do not use automated decision-making including profiling.
We do not sell your information to unrelated third parties or share your information with third parties for marketing purposes or any other purpose. If necessary for the provision of our services, your information may be shared with third parties (such as banks, insurance companies). It will also be shared with the authorities and in all cases required by law.
We keep customer information in our record for a period of 10 years or as long as we believe necessary for the purpose for which it was collected, or as allowed or required by law. We collect Personal Data as it may be required to retain it for legal (including tax) reasons for a period that is longer than the time we need the information for the purpose of providing our rental services to you.